Terms and Conditions

Welcome to Jewelry By GG. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you agree to these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Modification of Terms

Jewelry By GG reserves the right to change these terms and conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new terms.

3. Product Information

Accuracy of Information: We strive to ensure that all information on our website is accurate, complete, and current. However, we do not guarantee that all descriptions, prices, and product images are free from errors. In the event of an error, we reserve the right to correct it and update product information accordingly.

Availability: Products are subject to availability and may be discontinued at any time without notice. We reserve the right to limit quantities of any product.

4. Pricing and Payment

Pricing: All prices on our website are in USD and are subject to change without notice. Prices are updated daily based on current gold market rates to ensure fair pricing.

Payment: We accept credit and debit cards. Payment must be received in full before your order is processed. 

5. Order Process

Placing an Order: To place an order, browse our collection, customize your piece, and click the "Get A Quote" button. You will receive a personalized quote via email, which includes a link to finalize your purchase.

Order Confirmation: Once your order is confirmed, you will receive an order confirmation email. This email serves as your receipt and includes details of your purchase.

Order Processing: Orders are processed within 02-07 business days. Custom orders may take longer to process. You will receive updates on the status of your order.

6. Shipping and Delivery

Shipping: Shipping costs and delivery times vary based on your location and the shipping method chosen.

Delivery: Estimated delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers or customs clearance.

7. Returns and Exchanges

Please refer to our Returns & Exchanges page for detailed information on our return and exchange policies.

8. Warranty and Care

Please refer to our Jewelry Warranty & Care page for detailed information on our warranty coverage and jewelry care instructions.

9. Limitation of Liability

Jewelry By GG shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, our website or products. This includes damages for errors, omissions, interruptions, defects, delays, computer viruses, loss of profits, loss of data, or business interruption.

10. Intellectual Property

All content on our website, including text, images, graphics, logos, and designs, is the property of Jewelry By GG and is protected by copyright and trademark laws. Unauthorized use of any content is prohibited.

11. Privacy Policy

Please refer to our Privacy Policy page for detailed information on how we collect, use, and protect your personal information.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of California. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of California.

13. Contact Information

For any questions or concerns regarding these terms and conditions, please contact our customer service team at jewelrybygg@gmail.com or +1 (858) 255-8085.

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By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Jewelry By GG.